[{"data":1,"prerenderedAt":37},["Reactive",2],{"breadcrumb-schema":3,"explore-links:/blog/changelog-audio-alerts-contact-redesign":4,"blogPosts-changelog-audio-alerts-contact-redesign":5,"featurePages":36},null,[],{"slug":6,"id":7,"uuid":8,"title":9,"html":10,"comment_id":7,"feature_image":3,"featured":11,"visibility":12,"created_at":13,"updated_at":14,"published_at":15,"custom_excerpt":3,"codeinjection_head":3,"codeinjection_foot":3,"custom_template":3,"canonical_url":3,"tags":16,"authors":23,"primary_author":30,"primary_tag":31,"url":32,"excerpt":33,"reading_time":34,"access":35,"comments":11,"og_image":3,"og_title":3,"og_description":3,"twitter_image":3,"twitter_title":3,"twitter_description":3,"meta_title":3,"meta_description":3,"email_subject":3,"frontmatter":3,"feature_image_alt":3,"feature_image_caption":3},"changelog-audio-alerts-contact-redesign","6757e7714a1c2004e083a3d4","bf7f8c44-ae96-42a9-8835-0fe8c95c6740","Changelog: Week of December 10","\u003Cp>We've shipped a bunch of new features over the last few weeks, here are the highlights\u003C/p>\u003Ch3 id=\"%F0%9F%93%92-new-contacts-page\">📒 New Contacts Page\u003C/h3>\u003Cp>We've been busy redesigning the Chatwoot dashboard for a while now, and have been shipping these changes weekly. The latest in these changes was the redesigned contacts page. The design features a better editing experience, easier to navigate and start a conversation\u003C/p>\u003Cfigure class=\"kg-card kg-image-card\">\u003Cimg src=\"/_mirror/www-internal-blog.chatwoot.com/content/images/2024/12/CleanShot-2024-12-10-at-12.39.54@2x.png\" class=\"kg-image\" alt=\"\" loading=\"lazy\" width=\"2000\" height=\"1056\" srcset=\"/_mirror/www-internal-blog.chatwoot.com/content/images/size/w600/2024/12/CleanShot-2024-12-10-at-12.39.54@2x.png 600w, /_mirror/www-internal-blog.chatwoot.com/content/images/size/w1000/2024/12/CleanShot-2024-12-10-at-12.39.54@2x.png 1000w, /_mirror/www-internal-blog.chatwoot.com/content/images/size/w1600/2024/12/CleanShot-2024-12-10-at-12.39.54@2x.png 1600w, /_mirror/www-internal-blog.chatwoot.com/content/images/2024/12/CleanShot-2024-12-10-at-12.39.54@2x.png 2000w\" sizes=\"(min-width: 720px) 720px\">\u003C/figure>\u003Cp>\u003C/p>\u003Ch3 id=\"%F0%9F%94%A5-granular-controls-for-audio-alerts\">🔥 Granular controls for audio alerts\u003C/h3>\u003Cp>We had multiple community members pointing out that the audio alerts did not adequately cover their use-cases, especially if you're a manager, or you have a particularly large team. The newest update brings a much more granular control over audio alerts.\u003C/p>\u003Cfigure class=\"kg-card kg-image-card\">\u003Cimg src=\"/_mirror/www-internal-blog.chatwoot.com/content/images/2024/12/CleanShot-2024-12-10-at-12.42.42@2x-1.png\" class=\"kg-image\" alt=\"\" loading=\"lazy\" width=\"2000\" height=\"1343\" srcset=\"/_mirror/www-internal-blog.chatwoot.com/content/images/size/w600/2024/12/CleanShot-2024-12-10-at-12.42.42@2x-1.png 600w, /_mirror/www-internal-blog.chatwoot.com/content/images/size/w1000/2024/12/CleanShot-2024-12-10-at-12.42.42@2x-1.png 1000w, /_mirror/www-internal-blog.chatwoot.com/content/images/size/w1600/2024/12/CleanShot-2024-12-10-at-12.42.42@2x-1.png 1600w, /_mirror/www-internal-blog.chatwoot.com/content/images/2024/12/CleanShot-2024-12-10-at-12.42.42@2x-1.png 2000w\" sizes=\"(min-width: 720px) 720px\">\u003C/figure>\u003Cp>You can now choose the conditions for which alerts will be triggered, we also added three new tones along with a button to quickly preview them. \u003C/p>",false,"public","2024-12-10T07:02:09.000+00:00","2026-09-01T20:44:32.000+00:00","2024-12-11T03:24:04.000+00:00",[17],{"id":18,"name":19,"slug":19,"description":20,"feature_image":3,"visibility":12,"og_image":3,"og_title":3,"og_description":3,"twitter_image":3,"twitter_title":3,"twitter_description":3,"meta_title":3,"meta_description":3,"codeinjection_head":3,"codeinjection_foot":3,"canonical_url":3,"accent_color":21,"url":22},"6118da7b4b8f26503f72d52e","releases","We release a new and improved version of Chatwoot every mid-month. We make sure to tell you all about it and how you can use it to improve your Chatwoot experience, in our series of product updates.","#189aff","https://www-internal-blog.chatwoot.com/tag/releases/",[24],{"id":25,"name":26,"slug":27,"profile_image":28,"cover_image":3,"bio":3,"website":3,"location":3,"facebook":3,"twitter":3,"meta_title":3,"meta_description":3,"threads":3,"bluesky":3,"mastodon":3,"tiktok":3,"youtube":3,"instagram":3,"linkedin":3,"url":29},"66168e2b4a1c2004e083a286","Shivam Mishra","shivam","/_mirror/www.gravatar.com/avatar/f3c9f7da1c648fbc817c59ff00e0225f/index__0a1337eae0bb.html","https://www-internal-blog.chatwoot.com/author/shivam/",{"id":25,"name":26,"slug":27,"profile_image":28,"cover_image":3,"bio":3,"website":3,"location":3,"facebook":3,"twitter":3,"meta_title":3,"meta_description":3,"threads":3,"bluesky":3,"mastodon":3,"tiktok":3,"youtube":3,"instagram":3,"linkedin":3,"url":29},{"id":18,"name":19,"slug":19,"description":20,"feature_image":3,"visibility":12,"og_image":3,"og_title":3,"og_description":3,"twitter_image":3,"twitter_title":3,"twitter_description":3,"meta_title":3,"meta_description":3,"codeinjection_head":3,"codeinjection_foot":3,"canonical_url":3,"accent_color":21,"url":22},"https://www-internal-blog.chatwoot.com/changelog-audio-alerts-contact-redesign/","We've shipped a bunch of new features over the last few weeks, here are the highlights\n\n\n📒 New Contacts Page\n\nWe've been busy redesigning the Chatwoot dashboard for a while now, and have been shipping these changes weekly. The latest in these changes was the redesigned contacts page. The design features a better editing experience, easier to navigate and start a conversation\n\n\n\n\n🔥 Granular controls for audio alerts\n\nWe had multiple community members pointing out that the audio alerts did not a",1,true,[],1792898880065]